Careers at Imagesound

Tell us about yourself.

Shout, shout, let it all out

We’re always on the look out for talented people to join our diverse global teams of industry experts.

With opportunities around the world and offices based in America, Europe and Asia we’re always open to the opportunity of employing gifted people.

We have wide and varied roles supporting our global network of AV systems, providing Background Music, Digital Signage and on-screen content, to most countries around the world, so whether your expertise are in sales, IT, music curation and programming, sound recording, content creation, AV Installation, Technical support, clerical or just feel that Imagesound would be the perfect place for you, please send us your CV to jobs@imagesound.com, including a covering letter to let us know all about you.

Regional Music Consultant (Mainland China)

Role: Regional Music Consultant (Mainland China).

Location: Shanghai, China

We are looking to recruit a Regional Music Consultant to join our existing team based out of Shanghai, China.

The role will include travelling to many high profile clients in and around China to liaise with them with regards to their music and media requirements, feeding back to the team and implementing music profiles and strategies based on each customers unique needs.

To apply submit your CV and covering letter to jobs@imagesound.com.

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Key tasks and expectations include:

  • Presentable business etiquette and able to conduct meetings and presentations in front of small groups
  • Passionate about music; good knowledge of music genres, tempos, instrumentation and cultural sensitivity
  • Fluent in English and Mandarin (Both written and spoken)
  • Excellent time management and organization; good project management skills
  • Understanding the principles of marketing and luxury brands; awareness and interest of current culture and lifestyle
  • Able to travel freely and extensively throughout China
  • Working experience in Mainland China

To apply submit your CV and covering letter to jobs@imagesound.com.

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Customer Service Coordinator

Role: Support Analyst.

Location: Chesterfield, UK

Are you looking for a customer facing role and enjoy problem solving? If so we may have the role for you.

We are currently looking for 2 x additional full time team members to join our Technical Support Helpdesk based in our Chesterfield office. Full training will be given to the successful candidates and therefore we would consider applicants looking for their 1st job or 2nd role having gained some experience already.

The role is that of Support Analyst and the key purpose of the role is to provide an efficient and effective service to customers (who may be calling/emailing/online chatting via website) with problems affecting their networked or cd updated/offline music players and sound systems. To instigate the online diagnosis of all faults to Imagesound players where necessary, and wherever possible remotely rectify. For faults that cannot be rectified remotely, liaison with the Operations team to arrange site visit(s) or replacement players/parts. Logging of all service calls on the bespoke database and checking of warranties or rental status via order system to determine and raising of appropriate paperwork, including necessary authorisation. Proactive monitoring and chasing on the networking of players to restore connectivity.

You will be liaising with clients, engineers, various departments within the UK and overseas offices on a day to day basis.

The team work on a staggered rota system from 08.00 am to 6.00 pm Monday to Friday with your standard working day being 7.5 hours per day Monday – Friday and work in conjunction with our International offices to ensure 24/7 cover for all our clients. Holidays are 25 days per annum plus statutory holidays.

The successful candidate will need to be:

  • Confident on the telephone speaking to clients from International locations
  • Have excellent administration skills
  • IT knowledge would be an advantage but not essential
  • Able to pick up new software solution programmes quickly
  • Able to demonstrate strong organisational skills

If you think this role may be of interest to you in the first instance please send your cv and covering letter to jobs@imagesound.com along with your salary expectations.

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