Careers and jobs at Imagesound

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Shout, shout, let it all out

We’re always on the look out for talented people to join our diverse global teams of industry experts.

With opportunities around the world and offices based in America, Europe and Asia we’re always open to the opportunity of employing gifted people.

We have wide and varied roles supporting our global network of AV systems, providing Background Music, Digital Signage and on-screen content, to most countries around the world, so whether your expertise are in sales, IT, music curation and programming, sound recording, content creation, AV Installation, Technical support, clerical or just feel that Imagesound would be the perfect place for you, please send us your CV to jobs@imagesound.com, including a covering letter to let us know all about you.

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Latest Roles.

Role: Account Manager (Mainland China).

Location: Shanghai, China

The Account Manager is the principal customer facing contact, representing the mutual interests of Musicstyling and the client in order to achieve profitable delivery for both parties. The role has 6 key focuses:

  1. To assist the Greater China General Manager with business development and project execution.
  2. Ensure the timely and successful delivery of the appropriate business solution in line with the client’s needs and objectives.
  3. To be the main point of contact for all clients.
  4. Build and maintain strong long-lasting client relationships to provide new business opportunities.
  5. Being the eyes & ears of the business, including identifying opportunities for further business development/ suggestions for improvements where appropriate. Being aware and feeding back on competitor information/market intelligence or new business leads.
  6. Working collaboratively within the business to ensure a seamless service for all clients

To apply submit your CV and covering letter to jobs@imagesound.com.

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Account Manager Job Vacancy at Imagesound

Responsibilities

Proposals preparation

  • Fully understand the full range of products, services and pricing structure to meet the client's needs. existing and new business
  • Liaise with the media team for music briefs and previews based on the client’s requirement.
  • Liaise with AV/IT team to provide hardware recommendation, if appropriate.
  • Complete a master proposal brief to include all necessary details.

Attend bidding hosted by clients

  • Complete bidding document fully, and accurately, and where appropriate attend the bidding meeting
  • Follow up on bidding results and stay in touch with clients/potential clients.

Music Licence

  • Fully understand licencing requirements to assist clients in providing them with the correct guidance and support on licencing applications, if required.
  • Obtain quotations, where required, from the local licencing society

Negotiation and Contract

  • Negotiate variations in price, service or product specification with clients as and when required.
  • Assist the Company Accountant in the closing of deals, accurately drawing up the contractual & commercial agreement

Project rollout

  • Liaise with the media team to ensure the correct profile is set up for clients.
  • Obtain full details from clients to draw up an installation schedule in line with their requirements ensuring other stake holders have been involved in the process for testing/installation to ensure delivery as required.
  • Monitor installation process and provide support where required.
  • Provide full details and processes including service FAQ at the point roll out commences to the client.
  • Notify the Accounts and Service team once the project has been completed along with any special instructions for the Service Team to be aware of.

CRM

  • Liaise with newly onboarded clients to review the process with them, dealing with any issues if applicable and if appropriate, obtain a testimony.
  • Ensure all clients’ needs/problems are addressed and if applicable, resolved internally to ensure delivery of the contracted services to the standards required.

Report & Admin

  • Reporting on a regular basis to the General Manager GC on key opportunities and/or issues.
  • Undertaking administrative & reporting requirements in line with the busines requirements.

Requirement & Qualifications

  • 2-3 years proven experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or other position that may be relevant, eg Customer Service.
  • Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization and owner representative.
  • Fluent in English and Mandarin (Both written and spoken)
  • Good business etiquette and previous proven experience in undertaking meetings and presentations to small groups.
  • Previous experience in managing multiple projects at one time, ensuring attention to detail/accuracy and ability to prioritise at all times.
  • Excellent time management and organization skills, including project management.
  • About to travel freely and extensively in China for business meetings (when it's safe).
  • Must have a friendly and approachable personality, can do attitude.
  • Be able to work as part of a team as well as independently, flexible and ready and willing to help team members.

If you think you have what it takes, send your CV along with a covering letter outlining why you are suitable for this position to jobs@imagesound.com.

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Technical Support

Role: Project Manager.

Location: Chesterfield, UK

Reporting the Head of Project Management we are looking to recruit an additional AV Project Manager to join our current team based in Chesterfield, although consideration will be given to applicants not based in the area but prepared to spend a minimum of 2 days per week in the office (following training.)

To apply submit your CV and covering letter to jobs@imagesound.com.

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The Role

Dealing with a portfolio of clients you will be supervising and managing delivery of complex, multifaceted tasks and projects ensuring, as part of the Operations team, delivery of projects within budget and timeframes.

Through a combination of site visits/information received from various 3rd parties, you will be required to review and interpret plans/designs accurately to understand and recommend solutions for the client’s needs. You will be responsible for managing the project through from receipt of order to completion of works, including attendance at site meetings, overseeing the system design, installation, commissioning, programming and any hardware training, where applicable, to the client.

The Project Manager will represent the company and its products whilst out visiting new/existing clients, so excellent communication skills and understanding of sound/visual systems is a must.

Key tasks include:

  • Attending site Briefings/Pre-contract meetings.
  • Specification of Product equipment.
  • Keeping up to date with new technologies and developments.
  • Improving the value of the work that we can offer our clients by recommending optimal AV designs.
  • Excellent communications skills, both written and verbal.
  • Good organisation and time-management skills.
  • Liaising with internal colleagues to enable generation of quotations.
  • Production of all technical documentation, for all projects.
  • Understanding of basic CAD, Excel, Word.
  • Production of relevant H&S documentation.
  • Trustworthiness and discretion when handling confidential information.

It is expected that the successful candidate will have previous experience in a similar role.

Programming knowledge and experience of Bose Sound Processors, Symetrix, Audac and TOA would be an advantage, as would some understanding and experience in Video distribution matrices (HDMI, VGA) to supply video to multi-screen installation projects using CT5/6 structure cabling/basic IT networking/AV system knowledge.

If this role is of interest to you please send over your CV and covering letter to jobs@imagesound.com.

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