Careers

Shape your future with a career at Imagesound

Careers

Shape your future with a career at Imagesound

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Tell us about yourself

We’re always on the look out for talented people to join our diverse global teams of industry experts.

With opportunities around the world and offices based in America, Europe and Asia we’re always open to the opportunity of employing gifted people.

We have wide and varied roles supporting our global network of AV systems, providing Background Music, Digital Signage and on-screen content, to most countries around the world, so whether your expertise are in sales, IT, music curation and programming, sound recording, content creation, AV Installation, Technical support, clerical or just feel that Imagesound would be the perfect place for you, please send us your CV to jobs@imagesound.com, including a covering letter to let us know all about you.

Imagesound - Independant Music Consultant

Independant Music Consultant

Imagesound Group develops and curates in-store music marketing and media solutions for global retail, fashion, hospitality, luxury, restaurant and F&B brands. Imagesound Group represents both Imagesound & Musicstyling brands, respectively. www.imagesound.com || www.musicstyling.com

From corporate headquarters in the UK, to global offices in Los Angeles, Miami, Hong Kong, Shanghai and Dubai, and regional consultants in Tokyo, Bangkok, Bali, Delhi, Dubai, Casablanca, London, Vancouver, New York and Sydney - the Imagesound family has taken root in all corners of the globe.

Musicstyling provides perfectly crafted and bespoke music designs/profiles to luxury brands around the world, to deliver an unforgettable sensory experience for the both the brands and their clients. To ensure delivery of this high level service we are looking for additional independent consultants locations around the world - of particular interest are consultants based in Vietnam/Australia/South Korea, although any international location will be considered.


Services to be Provided:

The consultant will be responsible for providing expert advice and guidance on music related matters to our clients. This will involve:-

  • Liaising with potential and existing clients - this may be in person meetings at the client's location/video calls/telephone calls or by email.
  • Understanding the Musicstyling offering, including player types to enable appropriate recommendations to be made.
  • Being a point of contact in the region for existing clients to ensure the client requires a first class service.
  • Meeting sales targets for the region the consultant is responsible for.
  • Gathering of market information/identifying new opportunities.

Consultant Skills/Experience:

To deliver the service contracted it is expected that the following skills/experience will be a requirement for anyone applying for a consultancy position.

  • First class organisational skills with the ability to prioritise tasks.
  • Self-starter.
  • Willing to travel within the region for client meetings as and when required.
  • Excellent interpersonal and communication skills.
  • First class professional approach and maintaining high standards at all times.
  • Able to demonstrate commercial and financial awareness.
  • Conscientious, honest and reliable.
  • A passion for music with extensive musical knowledge, ideally in a commercial environment.
  • Ability to follow processes and procedures.

If you would like to know more about this opportunity, or believe you meet the above brief, please send your CV and covering letter (if applicable) to jobs@imagesound.com.

Account Manager

Location: Shanghai, China.

The Account Manager is the principal customer facing contact, representing the mutual interests of Musicstyling and the client in order to achieve profitable delivery for both parties. The role has 6 key focuses:

  1. To assist the Greater China General Manager with business development and project execution.
  2. Ensure the timely and successful delivery of the appropriate business solution in line with the client's needs and objectives.
  3. To be the main point of contact for all clients.
  4. Build and maintain strong long-lasting client relationships to provide new business opportunities.
  5. Being the eyes & ears of the business, including identifying opportunities for further business development/ suggestions for improvements where appropriate. Being aware and feeding back on competitor information/market intelligence or new business leads.
  6. Working collaboratively within the business to ensure a seamless service for all clients.

To apply submit your CV and covering letter to jobs@imagesound.com.


Responsibilities

Proposals preparation

  • Fully understand the full range of products, services and pricing structure to meet the client's needs. existing and new business.
  • Liaise with the media team for music briefs and previews based on the client's requirement.
  • Liaise with AV/IT team to provide hardware recommendation, if appropriate.
  • Complete a master proposal brief to include all necessary details.

Attend bidding hosted by clients

  • Complete bidding document fully, and accurately, and where appropriate attend the bidding meeting.
  • Follow up on bidding results and stay in touch with clients/potential clients.

Music Licence

  • Fully understand licencing requirements to assist clients in providing them with the correct guidance and support on licencing applications, if required.
  • Obtain quotations, where required, from the local licencing society.

Negotiation and Contract

  • Negotiate variations in price, service or product specification with clients as and when required.
  • Assist the Company Accountant in the closing of deals, accurately drawing up the contractual & commercial agreement.

Project rollout

  • Liaise with the media team to ensure the correct profile is set up for clients.
  • Obtain full details from clients to draw up an installation schedule in line with their requirements ensuring other stake holders have been involved in the process for testing/installation to ensure delivery as required.
  • Monitor installation process and provide support where required.
  • Provide full details and processes including service FAQ at the point roll out commences to the client.
  • Notify the Accounts and Service team once the project has been completed along with any special instructions for the Service Team to be aware of.

CRM

  • Liaise with newly onboarded clients to review the process with them, dealing with any issues if applicable and if appropriate, obtain a testimony.
  • Ensure all clients' needs/problems are addressed and if applicable, resolved internally to ensure delivery of the contracted services to the standards required.

Report & Admin

  • Reporting on a regular basis to the General Manager GC on key opportunities and/or issues.
  • Undertaking administrative & reporting requirements in line with the business requirements.

Requirement & Qualifications

  • 2-3 years proven experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or other position that may be relevant, eg Customer Service.
  • Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization and owner representative.
  • Fluent in English and Mandarin (Both written and spoken)
  • Good business etiquette and previous proven experience in undertaking meetings and presentations to small groups.
  • Previous experience in managing multiple projects at one time, ensuring attention to detail/accuracy and ability to prioritise at all times.
  • Excellent time management and organization skills, including project management.
  • About to travel freely and extensively in China for business meetings (when it's safe).
  • Must have a friendly and approachable personality, can do attitude.
  • Be able to work as part of a team as well as independently, flexible and ready and willing to help team members.

If you think you have what it takes, send your CV along with a covering letter outlining why you are suitable for this position to jobs@imagesound.com.

imagesound - Careers - Audio Visual Installation/Service Engineer

Audio Visual Installation/Service Engineer

Location: London, United Kingdom.


Role Purpose:

To provide our clients with first-class installation and service cover throughout the UK. Ensuring that work instructions are followed correctly, for both system installations and service works, and the associated works are completed to the required standard; adherence to site rules and requirements at all times to ensure delivery of all projects for clients are met and delivered on budget. Attending service calls to identify and find a resolution by correct diagnosis of the issue and recommendations, where appropriate, being fed back to the appropriate team to enable the next steps to be taken, whilst adhering to the time parameters on service calls and the associated rules around these.


Key Tasks:

  • Working alone to undertake sound system installation works and service calls in accordance with issued plans/job specific work instructions or as and when required part of a 2-person team, which may be working with another employed engineer or sub-contractor.
  • Timely reporting to the Operations team or Imagesound Project Manager where issues are encountered on site.
  • Ensuring adherence to client requirements when attending sites, e.g. booking in, logging out etc.
  • Accurate fault finding/diagnosis of audio/audio visual system issues and correctly reporting back to the technical team with recommendations if unable to resolve whilst on site.
  • Ensuring authorisation is received from the technical support team to remain on site if a service call runs over the allocated time.
  • As and when required, acting as lead engineer on behalf of the Imagesound Project Manager on installations.
  • Where applicable you may be required to work with a less experienced or trainee engineer to assist with their training and development.
  • Ensuring full and accurate completion of paperwork, including where required, marking up of plans and timely return of such documentation to the office.
  • Undertaking tasks to support other engineers out in the field, eg delivery of equipment to site.
  • Maintaining accurate stock records and levels of basic equipment on company vehicle.
  • Undertaking and completing vehicle checks if in possession of a company vehicle.
  • Completion of accurate health and safety documentation.
  • Any other task deemed appropriate.

Person Specification

  • Ability to work on own or part of a team.
  • Physically fit and able, due to equipment to be installed, parking restrictions meaning that equipment may need to be carried, by hand, to the location.
  • Professional at all times.
  • Comfortable working at height.
  • Full driving licence, ideally having been held for more than 5 years'.
  • Confident driving in cities/unfamiliar locations.
  • Able to work away from home as and when required and at short notice.
  • Experience of working on construction sites.
  • Familiar in the use of power tools/hand tools and cutting equipment.
  • Conscientious, honest, and reliable.
  • CSCS/ECS Card and Asbestos Awareness qualification, but training will be given.
  • IPAF/Pasma and Working at Height qualifications would be advantageous, but not essential as training will be given.
  • Flexible regarding working hours. To accommodate the needs of our clients the successful candidate may be required to undertake works early morning eg 04.00 am or a late evening finish or overnight working.
  • At least 2-3 years' experience of audio and audio video installation ideally in a commercial environment.

Skills

  • First class organisational skills with the ability to prioritise tasks/workload and plan day factoring in any time specific requirements/location of destination where appropriate.
  • Ability to read and interpret marked up drawings and be able to mark up plans on site surveys for the project manager to correctly specify requirements for the client
  • Methodical and neat and tidy way of working.
  • Excellent attention to detail.
  • Professional at all times.
  • Good geographical knowledge of the UK.
  • Self-motivated and have a positive can-do approach.
  • Willingness to learn to develop skills.
  • Excellent interpersonal and communication skills.
  • Ability to work with limited supervision.
  • Flexible approach to working.
  • Adherence to policies and procedures at all times.
  • Proven Audio Visual experience including fault finding/trouble shooting and maintenance/repair of audio visual equipment.

Working Hours/Benefits

  • Working Hours: 48 hours per week (Mon-Fri)
  • Holidays: 25 days per annum plus BH
  • Additional holiday: 1 day for Birthday off
  • Death in Service: 3 x basic salary
  • Group Pension Scheme

After probation sign off

  • Cash plan
  • Group bonus scheme
  • Holiday purchase and buy back (capped at 5 days)

Should you wish to apply for this role, please send your CV along with a covering letter to jobs@imagesound.com.

imagesound - Careers - Digital Marketing Manager

Digital Marketing Manager

Location: Chesterfield or Leeds, United Kingdom.

If you live and breathe digital marketing and have a love of music, we want to talk to you. We're looking for a Digital Marketing Manager to develop, implement, track, and optimise our digital marketing campaigns across all digital channels.


Role Purpose:

Utilising your experience and knowledge of current marketing tools and strategies you will be responsible for leading our integrated digital marketing campaigns from concept through to execution in conjunction with our internal creative team.


Key Tasks:

    • Plan and execute all digital marketing, including SEO/SEM, marketing database, email, social media, and display advertising campaigns.
    • Design, build and maintain our social media presence.
    • Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs).
    • Identify trends and insights and optimise spend and performance based on the insights.
    • Brainstorm new and creative growth strategies.
    • Plan, execute, and measure experiments and conversion tests.
    • Collaborate with internal teams to create landing pages and optimise user experience.
    • Evaluate end-to-end customer experience across multiple channels and customer touch points.
    • Instrument conversion points and optimise user funnels.
    • Collaborate with agencies and other vendor partners.
    • Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate.

    Person Specification:

    • Proven track record of meeting deadlines.
    • Ability to react quickly to cultural events.
    • Professional attitude to work.
    • Positive pro-active approach.
    • Ability to work on own or as part of a team.
    • Comfortable working in a fast paced and ever-changing environment.
    • Continually expanding knowledge of new and upcoming initiatives/tools to assist with marketing in all the various channels.

    Skills:

    • BS/MS degree in marketing or a related field.
    • Proven working experience in digital marketing.
    • Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media and/or display advertising campaigns.
    • Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform, and motivate.
    • Experience in optimizing landing pages and user funnels.
    • Experience with A/B and multivariate experiments.
    • Solid knowledge of website analytics tools.
    • Working knowledge of ad serving tools.
    • Experience in setting up and optimizing Google Adwords campaigns.
    • Working knowledge of HTML, CSS, and JavaScript development and constraints.
    • Strong analytical skills and data-driven thinking.
    • Up to date with the latest trends and best practices in online marketing and measurement.

    Working Hours/Benefits

    • Working Hours: 37 hours per week (Mon-Fri)
    • Holidays: 25 days per annum plus BH
    • Additional holiday: 1 day for Birthday off
    • Death in Service: 3 x basic salary
    • Group Pension Scheme

    After probation sign off

    • Cash plan
    • Group bonus scheme
    • Holiday purchase and buy back (capped at 5 days)

    Should you wish to apply for this role, please send your CV along with a covering letter to jobs@imagesound.com.